Privacy Policy

Last updated: 23/07/2025

At Poo with a View ("we", "us", "our"), your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What personal information we collect

We do not actively collect or store personal data unless it is voluntarily provided by users, such as when submitting a review or using location-based features.

We may collect the following types of personal information:

• Name
• Email address
• Phone number
• Location data (if using location-based features)
• Information submitted via our website or mobile applications (e.g. reviews, feedback)
• Any other information you provide to us directly or indirectly

2. How we collect personal information

We collect your personal information when you:

• Visit our website or use our mobile applications
• Submit a form, sign up, or register for an account
• Contact us via email, phone or through social media
• Use our services or features

We may use cookies or similar technologies and services such as Google Analytics to help us understand usage patterns and improve user experience.

Location data is only collected when you explicitly grant permission through your device settings.

3. Why we collect personal information

We collect your personal information to:

• Provide and improve our services
• Communicate with you about updates or support
• Understand how our services are being used
• Comply with legal obligations

4. Disclosure of personal information

We may disclose your information to:

• Service providers or partners who assist in the delivery of our services
• Law enforcement or government agencies as required by law
• Other parties with your consent or as otherwise permitted by law

All third parties are required to handle your information in accordance with this Privacy Policy and applicable privacy laws.

Our services may use third-party platforms or tools that process limited user information (e.g., location, app usage). These providers are bound by their own privacy policies.

Examples of these third-party services may include Google Maps, analytics providers, or infrastructure platforms that support our website and mobile app.

5. Storage and security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. Your data may be stored on secure servers in Australia or with trusted third-party providers in countries with adequate data protection.

We do not retain personal information longer than necessary to fulfil the purpose it was collected for, unless required by law.

6. Access and correction

You have the right to access and correct your personal information. If you would like to request access or correction, please contact us using the details below.

7. Complaints

If you believe your privacy has been breached, you can contact us and we will investigate your complaint. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

8. Contact us

If you have any questions about this Privacy Policy or wish to make a complaint, please contact:

Poo with a View
Email: [email protected]

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.